Telecommunications Operator Job at Rutland Regional Medical Center, Rutland, VT

Qm5HQVhjTEtTVUx5aHA0Z1VFQWhhV1ovRWc9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

This is an onsite position. Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care. Obtains additional and/or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process. Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices. Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.

Minimum Education

  • High School Diploma or equivalent.

Minimum Work Experience

  • 2 years of experience in a customer service, retail, or other fast-based business environment.
  • Prior call center experience preferred.

Required Skills, Knowledge, and Abilities

  • Demonstrated excellent verbal communication skills including active listening.
  • Demonstrated strong reading comprehension, spelling, and grammar skills.
  • Ability to handle high call volume professionally, efficiently and confidentially.
  • Good organization, prioritization skills and attention to detail
  • Demonstrated ability to adapt swiftly to changing priorities.
  • Demonstrated ability to remain calm during emergency situations.
  • Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)

Pay Range: $15.34 - $22.77

COMPETITIVE DIFFERENTIALS RATES

  • $4.25 - Evenings
  • $8.00 - Nights
  • $4.75 - Weekends

#PM24

PI4085c92c2a28-30492-35681492

Job Tags

Work experience placement, Immediate start, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Sysco

Class C Delivery Truck Driver Job at Sysco

**JOB SUMMARY**All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The candidate will operate... 

Clinicas del Camino Real, Inc.

Women's Health Nurse Practitioner Job at Clinicas del Camino Real, Inc.

 ...JOB OBJECTIVE: Under the supervision of a physician and following written guidelines of protocol, the Womens Health Nurse Practitioner, Certified Nurse Midwife provides obstetric and gynecological care to patients in a primary health care center setting. The Women... 

LaSalle Network

Data Entry Specialist Job at LaSalle Network

 ...LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped...  ...all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue... 

JGT Global

Senior Project Manager - Waste Water Treatment Plant Construction Job at JGT Global

 ...We are seeking an experienced Senior Project Manager to lead the construction of large-scale Wastewater Treatment Plant (WWTP) project. The ideal candidate will oversee all phases of construction, ensuring the project is completed on time, within budget, and in compliance... 

Dick Law Firm - 832LAWYERS

Live-in Nanny Job at Dick Law Firm - 832LAWYERS

 ...environment. Position Overview We're looking for a full-time, live-in professional who can provide consistent, attentive childcare while also managing household operations and administrative tasks. The ideal candidate will excel in both childcare and home management...