Job Description

SaaS Account Manager – B2B Client relationship builder – SaaS – Software – Remote Account Executive role for an experienced commercial professional with fantastic communication skills who can nurture and build strong customer relationships.

Manage a variety of accounts from SMEs to enterprise – accounts worth $8k to $2million

Negotiable Salary, OTE $80,000 - $100,000, fantastic benefits , continued development and progression opportunities.

Superb SaaS business 12 years strong, where growth over the last decade has been amazing and global! Modern, polished certified B Corp with great values – join a passionate, dynamic team! Turning over $18mil with plans to get to $30mil in next 3 years! Be part of this incredible growth phase!

Great role to get involved in this passionate business, create lasting client relationships, securing renewals, cross-selling, up-selling, finding opportunities for growth!

Responsibilities:

• Managing a variety of accounts worth $8k - $2m across healthcare, retail, hospitality and finance
• Ensuring retention of accounts by securing renewals
• Serve as the primary point of contact for assigned accounts, building and ensuring strong, long-term client relationships with C-Suite
• Actively engage with clients to understand their needs, goals, and challenges
• Cross, upsell and find opportunities for growth within your accounts.
• Creating presentation decks to deliver to clients
• Conduct regular account reviews and ensure all necessary reporting is completed accurately and on time
• Monitor account performance and proactively identify opportunities for improvement or growth.

The Ideal Candidate:

• Experience in an Account Executive role with tech / SaaS / marketing
• Remote but based with eastern time zone
• Proactive, switched on with initiative
• Detail orientated and highly organized
• Strong communicator who can handle objections
• Polished, professional with strong relationship building skills.
• Ability to create killer presentations to deliver to clients

Lauren @ Duval is recruiting for this role!

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