Job Description

Job Description: 

The Order Fulfillment Specialist ensures accurate, efficient, and compliant processing of cannabis orders. This role is vital to delivering an excellent customer experience and maintaining inventory accuracy in a highly regulated environment.

Duties & Responsibilities: 

• Accurately pick, pack, and label cannabis products according to customer orders and compliance requirements.
• Verify order details, including product types, quantities, and packaging standards.
• Report discrepancies, shortages, or damaged goods to management promptly.
• Ensure all orders meet legal and regulatory requirements, including age verification and seed-to-sale tracking.
• Maintain proper documentation for audits and inspections.
• Communicate with operations, and logistics teams to ensure smooth order fulfillment.
• Assist in restocking and organizing inventory as needed.
• Conduct final checks on orders to ensure accuracy and adherence to quality standards.
• Address customer issues related to order fulfillment promptly and professionally.

Required Skills & Abilities: 

• High school diploma or equivalent; additional education or certifications in logistics or cannabis-related fields are a plus.
• Experience in order fulfillment, warehousing, or a similar role..
• Strong attention to detail and organizational skills.
• Ability to lift up to 30 pounds and stand for extended periods.
• Excellent time management and multitasking abilities.
• Team-oriented mindset with strong communication skills.
• Commitment to maintaining confidentiality and adhering to company policies.
• Proactive approach to problem-solving and continuous improvement.

Salary: $18 per hour

Please DO NOT CALL for application status updates. For inquiries, email info@kingcitygardens.com.

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