Technical Writer
Location Dallas, TX | Onsite
COMPENSATION & SCHEDULE
• $25/hour
• Monday to Friday, 8:00 AM – 5:00 PM
• W2 Contract (Temporary)
• Immediate start
ROLE IMPACT
Join the City of Dallas Planning and Development Department to support a critical initiative—DallasNow, a new online platform streamlining permits, zoning, inspections, and land services. As a Technical Writer, you’ll bridge the gap between complex digital processes and user-friendly documentation that empowers both staff and public users.
KEY RESPONSIBILITIES
• Create user-centered documentation including step-by-step guides, FAQs, and internal manuals for the DallasNow platform
• Collaborate with subject matter experts to accurately translate workflows into clear instructions
• Observe and document new and existing processes through live walkthroughs
• Develop consistent, accessible content in line with department standards
• Support the training team by producing job aids and quick-reference materials
MINIMUM QUALIFICATIONS
• Experience in technical writing within government, software, or permitting settings
• Strong writing skills focused on clarity, structure, and user experience
• Familiarity with Microsoft Word and Outlook
• Self-starter with strong organizational skills and deadline discipline
CORE TOOLS & SYSTEMS
• Microsoft Word
• Microsoft Outlook
• Accela (preferred)
• Shared documentation repositories
PREFERRED SKILLS
• Knowledge of municipal planning, zoning, or permitting processes
• Experience with software documentation or deployment-related content
• Ability to incorporate visuals or diagrams into technical materials
LEGAL NOTICE
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