Technical Product Manager Job at Cinch Home Services, Boca Raton, FL

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  • Cinch Home Services
  • Boca Raton, FL

Job Description

The Technical Product Manager will join a high-performance Technology team delivering industry-leading digital web and mobile experiences for internal and external customers.

You will lead strategy, development, and execution of scalable, high-impact technology solutions. Working closely with engineering and business stakeholders, you’ll help define technical requirements, evaluate architecture trade-offs, and ensure product decisions support long-term innovation. A key area of focus will be modernizing our product, pricing, and payment platforms .

Summary of Responsibilities:

  • Define and own the product vision, strategy, and roadmap, aligning with company objectives.
  • Collaborate with engineering to design and deliver technology solutions, participating in architecture decisions and helping assess future risks and opportunities.
  • Lead modernization initiatives by evaluating legacy systems, facilitating build vs. buy decisions, piloting new capabilities, and crafting phased implementation plans.
  • Translate business challenges into clear technical requirements and product features.
  • Build consensus on technical approaches that prioritize scalability, reliability, and maintainability.
  • Identify and address implementation risks that could limit innovation or long-term product value.
  • Independently drive cross-functional feature discussions with business stakeholders, developers, legal, finance, and others.
  • Manage product backlogs, prioritize work based on impact, and align development efforts with strategic priorities.
  • Influence vendor and partner decisions; help stakeholders understand the trade-offs involved in technology choices.
  • Leverage data and key performance indicators to monitor product performance, diagnose issues, and inform decision-making.
  • Gather user feedback and iterate to improve product quality and customer experience.
  • Contribute to operational planning and drive improvements in product development processes.
  • Stay current on industry trends, especially in platform modernization, payments, and enterprise systems.

Qualifications:

  • 5+ years of experience in product management, preferably in enterprise technology, SaaS, or large-scale system integrations.

Experience/Other Requirements

  • Strong background in system architecture, API integrations, and cloud-based product delivery.
  • Familiarity with payment systems and pricing platforms.
  • Experience modernizing legacy systems and driving large-scale digital transformation.
  • Comfortable translating complex business needs into clear technical requirements.
  • Strong analytical skills with a data-informed approach to decision-making.
  • Experienced in Agile methodologies and cross-functional team collaboration.
  • Skilled in preparing product artifacts such as user stories, process flows, and functional specifications.
  • Proficient in MS Office (Word, PowerPoint, Excel, Visio) and other collaboration tools.

Education:

  • Bachelor's degree or equivalent experience

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