Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts.
Duties and Responsibilities
· Acts as liaison between upper Management and Staff.
· Oversees the units daily work activities.
· Conducts on job training and seminars
· Maintains current AR and productivity reporting.
· Provides scheduling of weekly work direction.
· Implementation of quality control measures – HIPPA and laws of the medical field.
· Assists in the implementation of approved administrative systems.
· Monitors information related to operations.
· Ensures billing is submitted accurately and timely.
· Follow-up on open account receivables via phone calls to the carriers or their website(s).
· Ensures accuracy of adjustments balances.
· Assists internal and external customers regarding questions on third party billing.
· Handles patient complaints to conclusion.
· Recommends appropriate personal actions for staff.
· Full knowledge of company policies and procedures.
· Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency.
Education and Experience
· High School diploma and GED
· College preferred
· Minimum of 3 years experience in Supervisory capacity
· Any appropriate combination of education and experience
Knowledge and Skills
· Knowledge of HIPPA Regulations and maintains current industry knowledge
· Proficient in EPIC application
· Full knowledge of the New York State Third Party Regulation
· Credit and collections practices
· Good organizational and communication skills
· Computer literacy
· Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed.
REQUIRED Licenses/Certifications:
· Certified Professional Coder (CPC) or
· Certified Coding Specialist (CCS) or
· Certified Coding Specialist Physicians (CCSP)
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