Job Description

Store Operations Specialist

Columbus, OH (Hybrid – In office 1-2 days/week)

Pay Rate: $20–$26/hour (W2), based on experience

4-Month Contract with potential for extension

Russell Tobin & Associates is partnering with a beloved American specialty retailer known for creating iconic fragrances and home products to help them hire a Store Operations Specialist . This hybrid opportunity is based in Columbus, OH , and is ideal for someone who thrives in a fast-paced, highly collaborative environment supporting retail operations nationwide.

What You'll Be Doing:

• Serve as a key support resource within the Store Support team, ensuring timely and accurate execution of operational projects.
• Develop and communicate new processes to various levels of field management.
• Be the subject matter expert on operational topics within cross-functional teams.
• Respond to emails from stores and vendors regarding storage, inventory, floorsets, backroom organization, and communication processes.
• Track and manage requests for 1700–4000+ storage units, including payments and issue resolution.

What You Bring:

• Bachelor’s degree or equivalent experience.
• 2–3 years of retail store operations or related experience.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task and adapt to pace.
• Ability to collaborate across teams and work with minimal direction.
• Comfort working both independently and as a team player with a customer-focused mindset.

Standout Traits:

• Passion for retail and operational excellence.
• High attention to detail and a natural problem-solver.
• Negotiation and decision-making capabilities.
• Demonstrates honesty, integrity, humility, and respect for diverse perspectives.

Not the Right Fit If:

• You struggle to communicate clearly or prefer heavy oversight.
• You're uncomfortable following established processes or working in a hybrid environment.

Interview Process:

• 2–3 virtual interviews with leaders from the Store Operations team.

This is a backfill role created to support increased workload during the spring peak season, with potential for extension depending on business needs. Recent graduates with strong, applicable experience are encouraged to apply!

Benefits Info

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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