Location: San Ramon, CA - ONSITE - NO REMOTE
A Site Reliability Engineer is a professional who acts as a warrior to monitor, protect customer applications, taking charge on
operational tasks to ensure the efficient functioning of a system. They are responsible for monitoring, automating, and
improving the reliability, performance, and availability of any applications.
Mandatory Requirements:
We required the 12+ Year profile with e-com application side (Application Reliability side). Infrastructure side profile will not work (System Reliability side)
Must have knowledge of Production Application Support as SRE L2 lead.
Working knowledge in solid leve2 support experience in eCommerce platforms Shopify, Blue Yonder.
Hands on experience in Monitoring, Logging, Alerting, building Dashboard and report generation in any monitoring tools such as AppDynamics/Splunk/Dynatrace/Datadog/CloudWatch/ELK/Prome/New Relic). This engagement is a customer using NewRelic, PagerDuty hence it is good to have this expertise.
Should know how to write SQL query to fetch details from NewRelic, database etc.
Should know how to investigate logs, Leverage basic Java skills to write scripts.
Must have knowledge in ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan.
Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA.
Should have knowledge on building and executing SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy
Experience working with postman.
Should have knowledge on building and executing SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy) ? Should know how to work with the Dev team, cross functional teams across time zones.
Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms
Non-Technical Requirement
Ability to clearly communicate and understand a technical idea/concept.
Ability to work in a professional environment while interacting with peers and stakeholders, collaborate with offshore teams.
Excellent written and verbal communications skills.
Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.
Capability to work with people in different time zones.
Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology
Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.
Create and maintain detailed documentation
...support. The role involves collaboration with management to deter theft, ensure security compliance, and enhance the customer experience. Candidates should have a minimum of 3 years of experience, including 1 year in a security role, and be able to work flexible retail hours.
...Position : General Virtual Assistant (Real Estate Focus) Working Hours: US Business Hours Hiring Company: We are a 10 year old... ...English written and verbal. # Ideally, at least 1 year of work-from-home experience Benefits What we offer:# Salary rate is up...
IMMEDIATELY HIRING!!! - APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification...
**Medical Device Assembler****Job Description**We are seeking a dedicated Assembler to join our team for the 2nd shift. This position is contract-to-hire, and candidates should be aware that it may take longer than six months to become permanent. The role requires flexibility...
...WHY WORK FOR CANYONLANDS FIELD INSTITUTE?Canyonlands Field Institute (CFI) is a 501(c)3 nonprofit organization in Moab, Utah. For over 40 years we have been rooted in our mission to cultivate connection to self, community, and nature by creating inclusive educational...