Job Description

Ready to take the lead and make a real impact in sunny San Bernardino, CA? We're on the lookout for a dynamic Service Lead to join a fantastic team in a temp-to-hire role. If you're a natural problem-solver with excellent communication skills and are looking for a Monday-Friday schedule from 8:30 AM to 6:00 PM, this could be your next big opportunity! Earn between $23 and $26 per hour while you showcase your leadership abilities. Interested in learning more? Reach out to our RPS Recruiter, Melanie at mearle@staffmanagement.com to get the ball rolling!

Perks & Benefits

• Weekly paychecks
• Direct Deposit or Cash Card pay options
• Medical / Dental Insurance
• $23.00 - $26.00/Hour

Employment Type & Shifts

• Temp to Hire
• 1st Shift

Job Responsibilities

• Take daily incoming calls
• Discuss open long term and day to day orders with potential, new and current drivers
• Request driver's files to be sent to clients
• Dispatch drivers to assignments, provide all needed information
• Keep all A and AC orders up to date to confirm needs
• Communicate with A, UA, and R status drivers on regular basis
• Follow up with clients and drivers whose assignment will be ending soon to confirm if needing to be extended
• Review weekly driver's hours report to ensure all full time drivers are not working less than 40 hours
• Reach out to drivers, Recruiting Manager, and client for assistance in retrieving updated documents for drivers when Service Specialist is not able to
• Work with RM's to confirm COA forms and CDL-COA's are received.
• Participate in weekly conference calls with each branch
• Complete introduction call with new customers that have a high demand for drivers
• Customer Care Program/ and RTD Program/ CMA Program
• Follow up with E and Q drivers in the system to potentially re-hire them at place them at current opened positions
• Make CSP-Calls to currents/past clients to follow up on any current or future driver needs to generate new orders
• Ability to manage multiple complex projects independently and meet deadlines under pressure.
• Excellent communication skills, both written and verbal, and ability to persuade an audience.
• Ability to effectively interact and build relationships with a diverse employee population.
• Excellent problem-solving & judgment.
• Desire to work in a collaborative team environment.
• Valid driver's license

Associate Requirements

• HS Diploma or GED
• Background Check
• Must be at least 18 years old

The hourly rate for this position is anticipated between $23.00 - $26.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at .

Staff Management | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

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