Job Description

An Amazing Career Opportunity for a Pre-Sales Senior Solutions Architect, Workforce!!

Location: Austin, Texas (US)

Job ID: 35176

We are looking for a dynamic Pre-Sales Senior Solutions Architect, Workforce to join our sales organization, providing a unique opportunity to champion the HID IAMS Workforce Business Unit product portfolio with prospective and existing customers.

As a Pre-Sales Senior Solutions Architect, Workforce, you will play a pivotal role within the Sales Engineering team, managing high-visibility projects and initiatives within your territory.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and

Identity and Access Management Solutions (IAMS):

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale.

As our Pre-Sales Senior Solutions Architect, Workforce, you’ll support HID’s success by:

• Technical Advisory: Serve as the trusted technical advisor to key customer stakeholders, including CTOs, CISOs, IT Executives, and Security Engineers. Utilize your technical expertise to understand and navigate customer requirements
• Solution Design: Assess and qualify customer opportunities and contribute to the development and integration of cybersecurity designs Deliver holistic customer solution architecture that integrates business models and technologies
• Document and address information security, cybersecurity architecture, systems security engineering requirements and technical third-party risk controls
• Customer Engagement: Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences. Facilitate technical workshops and meetings to capture and document user stories for solution development
• Thought Leadership: Serve as the technical sales team voice in the market by actively delivering relevant and actionable customer focused content at trade shows, public speaking events/keynotes, podcasts, webinars, and other thought leadership activities. Act as the technical Subject Matter Expert, collaborating closely with other departments such as Product Management, Support, Marketing, and Enablement. Technical Enablement: Provide technical enablement and assistance to the Pre-Sales team. Lead in-depth technical discussions with partners, customers, and internal resources, contributing to solution evolution and development
• Regulatory Compliance : Maintain knowledge of regulatory requirements and market trends within information security and Identity and Access Management. Coordinate third-party risk and cybersecurity audit responses
• Team Collaboration: Work closely with global cross-functional teams, including Sales, Product Management, Technical Services, and Engineering, to ensure feedback from the field is provided to the relevant teams. Foster a collaborative environment where team members support each other and share knowledge to achieve common goals

Your Experience and Background include:

• Bachelors. (or equivalent education) in computing, physical science, or engineering, and/or at least eight to ten years of relevant industry experience with business and technical aspects of complex enterprise solutions.
• Minimum of eight years experience with network administration, hardware and software, cloud, hosting
• Expertise in how IT security products are applied in the market to address needs such as physical identity and access management, identification, authentication, physical access control, visitor management, credentialing
• Awareness and the ability to use a wide variety of software solutions
• Deep understanding of business operations and the ability to connect technology to operations
• Project management and cross-functional team management
• Ability to assist in closing large, complex sales engagements
• Demonstrate a solid understanding of IT security products, industry standards (e.g., X.509, PKCS#11, OpenID, OAuth, FIDO2), and regulatory controls. Proficiency in both Windows and Linux environments, with strong knowledge of system and network components and collaborate with cross-functional teams to identify and mitigate security risks and vulnerabilities.
• Expertise in cloud technology, including Amazon Web Services (AWS) and Microsoft Azure. Experience with APIs, SDKs, and micro-services.
• Exhibit outstanding written and verbal communication skills, along with effective presentation abilities. Strong interpersonal skills to build and maintain long-lasting customer relations.
• Ability to manage projects, work to deadlines, and prioritize between competing demands. Experience in closing large, complex sales engagements.
• Industry certifications such as CISSP, CCSP, CISM are a plus.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com .

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal

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