This is a Nashville based position if you do not live in Nashville please do not apply
About Real Time Networks
Real Time Networks Inc. is a leading provider of advanced security and asset management solutions. We develop IoT-enabled smart technology that ensures real-time tracking and security of keys, assets, and personnel. Our intelligent solutions deliver enhanced security, operational efficiency, and automated real-time accountability across industries such as law enforcement, government, and corporate enterprises.
As we continue to grow, we are seeking a highly skilled, technically proficient Customer Support Technician to play a crucial role in supporting our customers by troubleshooting network-connected applications, security hardware devices, and enterprise software solutions.
The Opportunity
Are you a networking and application support specialist with a passion for advanced security hardware and customer success ? In this role, you will provide advanced technical support , troubleshoot hardware and software integrations , and assist with on-site installations and network configurations. You will also collaborate with cross-functional teams to ensure seamless deployment and ongoing support of real-time asset management solutions.
If you enjoy working with cutting-edge hardware security systems , diagnosing complex networking and application issues , and providing world-class technical support , we want to hear from you!
Key Responsibilities
Qualifications & Technical SkillsEducation & Experience:
Core Technical Skills:
Soft Skills:
Travel Requirements:
What We Offer:
If you're ready to take your technical support and IoT networking expertise to the next level, apply today and join our team!
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