Optical Manager Job at Texas State Optical Cypress, Cypress, TX

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  • Texas State Optical Cypress
  • Cypress, TX

Job Description

About Us:

Our Texas State Optical location is privately owned and has been helping our Cypress and surrounding area residents see the important things in life for almost 20 years! We are in search of a charismatic Optical / Operations manager with a welcoming smile and friendly demeanor who will be passionate about assisting our patients and supporting our team.

The Role:

The Optical / Operations Manager will lead a service driven team to maintain accuracy and efficiency in our day to day operations. Responsibilities will include:

  • Hire, train, and support our employees to perform with excellence in order to meet the office’s customer experience and financial goals
  • Resolve possible obstacles in patient encounters
  • Engage regularly with the doctor owner on business needs, operational efficiencies, patient experiences, and employee performance
  • Manage and support opticians to ensure glasses orders are placed accurately and efficiently
  • Manage and support doctor assistants to ensure contact lens orders are placed accurately and efficiently
  • Manage and support receptionists to ensure efficiency in doctor appointments and clinic workflow
  • Ensure all insurance claims are submitted daily and follow up with processing of claims
  • Monitor and control inventory

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