The ACH Operations Analyst is responsible for leveraging expertise in monitoring and processing of ACH operations through multiple channels, resolving exceptions and ensuring compliance with all regulations, policies and procedures. Job is onsite in Suwanee, GA
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serve as ACH subject matter expert.
Stay current on industry news and products as it pertains to NACHA rules and the bank’s ACH processes.
Assist with core system and ancillary product testing and troubleshooting for ACH related matters.
Assure the bank’s ACH area is in compliance with all Bank policies and procedures, NACHA rules, as well as applicable State and Federal regulation and law.
Process ACH Reclamations in accordance with guidelines of The Treasury Green Book.
Maintain NACHA Risk Management portal as it pertains to the RDFI functions within the bank.
Perform a variety of daily tasks related to ACH transactions including the clearing of ACH exception items, processing of notification of changes, stop payments, and ACH Returns.
Handle ACH Disputes in accordance with Reg E, including reviewing reports, preparing correspondence, and reconciliation.
Assist Compliance Department personnel and bank auditors with all aspects of reviews/audits related to ACH functions.
Review and modify ACH procedures to ensure compliance and improve efficiency in relation to ACH job functions.
Monitor ACH transactions to ensure files are processed within set time frames in accordance with bank mandated controls.
Identify and mitigate potential fraud and/or cyber threats related to customer correspondence or internal workflow processing of critical functions.
Maintain an in-depth knowledge of bank services, department procedures and policies, and regulations to ensure accurate handling of inquiries.
Cross-train to perform other functions and duties assigned in Bank Services as needed.
Provide quality service to the bank’s customers and support to Bank personnel.
Maintain confidentiality and security of sensitive information.
Complete all mandatory annual compliance training.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.
Job Requirements
Education:
High school diploma or equivalent.
Required:
Accredited ACH Professional (AAP) Certification
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