Job Description

About us:

Portland Local 8 Federal Credit Union is a small not-for-profit credit union with over $40 million in assets serving members tied to various local unions including Longshore and Amtrak employees. Portland Local 8 FCU offers a sense of community where staff know the membership on a first name basis, rather than as a number.

While we may be small in size our mission is fierce. Our commitment extends beyond mere transactions, as we aspire to make a positive generational impact in the financial wellbeing of our union members, their families, and our communities. We seek individuals who align themselves with these values.

Our staff have the opportunity to wear many hats while providing services above and beyond those of typical financial institutions. We strive to retain high performing team members for the rest of their careers - our focus is to engage and develop our staff and propel them towards the next phase in their career development whether here at Portland Local 8 or outside our Credit Union.

Our Core Values: We consider these principles to be important for the well-being of our credit union, our employees, our member-owners, and the communities we serve.

• Accountability - We take ownership and responsibility for our actions, behaviors, and performance, and honor our commitments.
• Service Excellence - We go the extra mile to provide exceptional service and create value for our members and one another.
• Results-Oriented - We are driven by the desire to set and reach goals, work efficiently, and deliver meaningful results.
• Leadership - We lead by example - inspiring, motivating, and empowering others to achieve their full potential.
• Diversity - We foster an inclusive environment that respects, values, and seeks out the unique differences and perspectives within our credit union and our community.

General Description:

The Loan Processor is responsible for managing and facilitating the lending process within Portland Local 8 FCU. They specialize in assisting members with their loan application, completing post-funding tasks, and ensuring compliance with lending policies. The Loan Processor has additional responsibilities in assisting the Lending Specialist and Lending Manager to complete post-funding tasks, tracking insurance, and securing vehicle titles. The Loan Processor plays a crucial role in meeting lending targets, building member relationships, and ensuring a smooth application and post-funding process for credit union members and employees.

Responsibilities:

• Assist members in completing loan applications, gather required documentation; finalize and fund loan applications, disburse loan proceeds.
• Scan, upload, and complete loan package for quality review and auditing.
• Process title applications for all secured loans, including real estate deeds.
• Assist with reconveyance requests on real estate loans; properly sign off/release other collateralized products.
• Track and review pending title files, follow up on member files with the department of motor vehicles.
• Answer direct phone line to ensure timely member communications. Assist the operations team with the main line phone overflow when available.
• Track insurance and property taxes, utilizing internal and vendor reports; follow up on lapses in coverage; assist the Lending Manager with Force Placed Insurance processing.
• Provide excellent member service throughout the loan process; address member inquiries, concerns, and provide guidance on loan options.
• Complete all assigned training courses, including certifications and notary application.
• Be a team player and help others when time permits.
• Other tasks as assigned.
• Willingness and ability to exhibit Portland Local 8 FCU Core Values every day.
• Reports to the Lending Manager

Work Experience and Education Requirements:

• 1 - 3 years in financial/professional services.
• 0 - 3 years consumer lending processing experience, preferably in credit union industry.
• Vehicle titling is a plus.
• B.A. or B.S. or equivalent work experience.

Job Requirements:

• Must be able to stand or sit for prolonged periods.
• Must be able to remain in a stationary position 50% of the time.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (within a few feet of the observer).
• Must be able to occasionally lift items weighing up to 25 pounds across office and load onto shelves for various needs.

This is a Full-time (40 hours per week), Hourly (Exempt) position.

In-person at our NW Portland branch.

Pay range: $22.00 - $32.00 per hour.

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