Shift: 3PM - 12AM
ONE WEEKEND DAY REQUIRED
Onsite training then FULLY REMOTE
JOB DESCRIPTION
An employer is looking for a contract Service Desk Specialist to support their internal employees working in their company locations throughout the US. 90% of this person's day will be responsible handling level 1 inbound calls/chats and accurately logging the interactions within the ticketing system. They will take around 20-30 calls a day, respond to chats in a timely manner, and work tickets to support the franchises in any computer issues, sign in issues, or operations. After their three-week training period, they will be responsible for understanding the company's propriety software and resolving or escalating tickets to proper channels. This is a remote role once training onsite is completed but this employee needs reliable connectivity and a good working environment at home. This person also needs strong customer service and communication skills. Shift flexibility is also required.
REQUIRED SKILLS AND EXPERIENCE
- 1+ years of experience in Service Desk, Help Desk, or Technical Support role
- 1+ years of experience with software & hardware support
- Strong communication / Ability to build rapport with end-users
- Strong customer service skills
...in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally... ...is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company...
Elementary School ELA Teacher Location: College Achieve Central/ Plainfield, NJ Organization: College Achieve Public Schools About College Achieve Public Schools College Achieve Public Schools is a growing network of high-performing public charter schools...
We are collaborating with an exciting Aerospace startup dedicated to revolutionizing RF products and services, based in LA. They are looking to bring a talented DSP Engineer on board. Responsibilities Develop and oversee DSP algorithms from analysis to deployment...
...Summary of Position: Reporting to the Manager of Research and Evaluation, the Research & Evaluation Specialist will be primarily responsible... ...Benefits for full-time regular employees include: ~ Medical, Dental, and Vision ~ Medical and Dependent Care Flexible Spending...
...framework for life-long discipleship as a Christian. - Recruit, train, and support adult volunteers to disciple and provide spiritual care and programming for youth. - Plan and implement mission opportunities, including Spring Break and summer mission trips....