Front Desk Agent Job at Aimbridge Hospitality, Louisville, CO

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  • Aimbridge Hospitality
  • Louisville, CO

Job Description

At Aimbridge Hospitality, we deliver exceptional guest experiences. As a  Night Audit or, you'll ensure our guests have a seamless hotel stay. If you're a  night owl with a passion for hospitality and numbers, join our dynamic team!

Responsibilities

QUALIFICATIONS:

  • Experience in a hotel or a related field preferred. 
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 
  • Must be able to work with and understand financial information and data and basic arithmetic functions. 
  • An operational knowledge of Microsoft Office suite 
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 

RESPONSIBILITIES:

  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Additional Information

The target compensation for this role is 18/hr, based upon skills and experience. This is part time position, availability needed for AM & PM shifts. 

Fosse and previous front desk experience preferred.

Property Details

Located just off of the Boulder Turnpike and half a mile from Coal Creek Golf Course, Courtyard Boulder features an indoor pool area and new fitness facilities. Spacious rooms have nice views of surroundings.

Rooms at Courtyard Boulder Louisville have a spacious sitting area surrounding the TV with cable channels. The floor-to-ceiling windows offer scenic views of the Boulder Valley and Rocky Mountains. Other amenities include large working desk, ironing facilities and free Wi-Fi.

Guests can relax in a lounge chair next to the pool and hot tub. For workouts, the on-site gym comes with cardio equipment and free weights. The hotel also provides a newspaper service, laundry and dry cleaning services.

The Bistro serves an breakfast every morning, and there is a 24-hour lobby market for drinks and snacks. Various restaurants are within 2 miles of the hotel.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay ! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
Compensation Min

USD $13.65/Hr.

Compensation Mid

USD $15.93/Hr.

Compensation Max

USD $19.12/Hr.

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EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Application FAQs

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Job Tags

Daily paid, Holiday work, Full time, Temporary work, Part time, Local area, Shift work, Night shift, Day shift, Afternoon shift,

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