Fixed Operations Consultant Job at Dealer Tire, Chicago, IL

QVg2QlU4ekVTRS94aHBRbVZFb2tZMkY2SEE9PQ==
  • Dealer Tire
  • Chicago, IL

Job Description

As a Fixed Operations Consultant, your essential job functions will include the following:

Operational Management

  • Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance.
  • Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results.
  • Quickly build relationships at all levels of the dealership in order to implement change.
  • Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team.
  • Communicate analyses and strategic plans based on diagnosis and findings – deliver to the Account Management and other Operational roles the dealership actions, challenges and opportunities.
  • Participate in regional meetings.
  • Leverage Carline Specialists and other centralized resources, as needed.
  • Effectively implement Dealer Tire solutions that match the needs of the dealership and maximize their opportunity.
  • Manage all activity tracking and account information in Salesforce.
  • Communicate to management as needed on dealership activity challenges.
  • Submit timely update reports, itineraries, and expense reports to management as required.

Operational Execution

  • Complete service lane assessments at the dealership.
  • Complete all activities required to effectively analyze and diagnose dealership gaps and drivers (e.g., inventory diagnostics, inspection process, and selling strategies, etc.).
  • Understand and interpret dealer data in order to identify opportunities and determine action.
  • Develop product screen recommendation and determine implementation strategy to meet business objectives.
  • Work with dealership to establish retail pricing strategies to meet business objectives.
  • Understand Dealer compensation plans and effect on offering and selling of tires and MC products.
  • Create & execute customized coaching solutions to improve dealership personnel performance across all areas.
  • Assist personnel with tools (DRSG) and capability to present tire and maintenance options to customers and sell conclusively on the drive - utilizing and explaining program value added items.
  • Assess competitive market and conduct mystery shops to provide an understanding of the competitive landscape – leverage gaps to improve performance.
  • Demonstrate the value of a successful inspection process (including Op Codes, RO) and assist dealers in achieving success.
  • Perform the role of service advisor in support of increasing service lane sales - partner with advisors to help develop their sales skills.

Other Duties as Assigned

Position Requirements

  • Bachelor’s degree required, preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree
  • Minimum 5 years of experience in dealership or automotive service operations
  • Project management experience preferred
  • Excellent communication and facilitation skills, and attention to detail
  • Ability to work in a faced paced environment
  • Proficiency at intermediate level with all Microsoft Office products required
  • Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy

Competencies Required

  • Communication
  • Critical Thinking
  • Developing Program Champions
  • Diagnostic Skills
  • Driving Change
  • Industry/Product Knowledge
  • Initiative
  • Influence
  • Operational Excellence
  • Trusted Advisor

Physical Requirements

  • Standing for long periods of time
  • Frequent bending, crouching, and twisting
  • Lifting at least 35 pounds
  • Travel required – approximately 80%

Job Tags

Work experience placement, Work at office,

Similar Jobs

Heir We Are

Lifestyle Manager/Executive Assistant Job at Heir We Are

 ...Lifestyle Manager/Executive Asst Position Job Title: Lifestyle Manager & Executive Assistant Location: Miami, FL (Local Applicants Only) Reports To: CEO & Spouse TO APPLY YOU MUST CLICK HERE: Job Summary: We are seeking a highly skilled, proactive,... 

LHH

Temporary Bookkeeper Job at LHH

 ...Onsite LHH is partnering with a company looking to fill a temporary bookkeeper position at a small manufacturing company in Portland, OR. This role requires 2-5 years experience with AP/AR/QuickBooks. Manufacturing bookkeeping experience is also a plus. This is a great... 

DataAnnotation

Freelance Writer Job at DataAnnotation

 ...remote work and choosing your own schedule. We are looking for a Freelance Writer to join our team and teach AI chatbots. You will have...  ...with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. Benefits... 

HCLTech

Kinaxis Consultant Job at HCLTech

 ...HCLTech is looking for a highly talented and self- motivated Kinaxis Consultant to join it in advancing the technological world through innovation and creativity. Job Title: Kinaxis Consultant/Business Analyst Job ID: 2597557 Position Type: Full-time Location... 

eTeam

Account Manager Job at eTeam

 ...Opportunity? This role is located in the Phoenix Area with 2 days per week at the client site, and the rest remote. Were looking to expand our Account Management team with a talented manager to drive business & revenue results in some of our key client accounts by...