Job Description

SUMMARY:

The Field Service Engineer will be capable of performing dedicated aspects related to, but not limited to, the operation, maintenance, data collection, basic troubleshooting, and associated record keeping of all Red Light Camera (RLC) systems in the Syracuse, NY metro area.

PRIMARY RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO):

• The Field Engineer will also be responsible for ensuring all work is carried out in a safe efficient and produc­tive manner in compliance with the Company Health and Safety regulations and to the satisfaction of our clients and JENOPTIK Robot GmbH senior management with emphasis on compliance with all legal and operational contractual obligations, including but not limited to, data collection and associated maintenance requirements.
• The candidate must be hard-working and self-motivated with high personal ethics.
• Responsible for ensuring the timely collection, accurate documentation, and timely secure bi-weekly delivery of data to the Joint Processing Centre including:
• Routine weekly data collection and deliveries as per data collection schedules following all procedures effectively
• Responsible for ensuring the maintenance and upkeep of all Traffipax-owned operations equipment including;

• Perform basic troubleshooting of various mechanical and electronic components in the field,
• Perform basic mechanical work of assembling and installing equipment components in the field,
• Install, tune, and maintain digital camera systems in pole cabinets in the field,
• File maintenance reports with the Assistant Program Manager
• Possess basic electrical (120v), electronics, and computer skills for configurations and troubleshooting
• Possess good communication skills in English
• Have basic Office Software computer skills
• Ability to work independently, responsibly, and safely
• Ability to solve problems in the field independently, with judgment to seek help when needed
• Must be able to work in a structured, transparent, and auditable manner, prioritize, and comply with processes and quality checklists
• Be willing to travel for technical training, as requested
• Effectively prioritize, plan, and manage time
• Adhere to various safety regulations
• Adhere to the Personal Information Protection and Electronic Documents Act

SECONDARY RESPONSIBILITIES INCLUDE:

• Provide support for other programs when required
• Perform all duties delegated by the Program Manager
• Performs all other duties as assigned

REQUIREMENTS:

• 1-3 years' experience troubleshooting and repairing electronic components, power, and connectivity wiring, computer hardware, etc.
• Experience in the field of Photography in general and Digital Photography in particular would be an asset
• General knowledge of Windows operating systems and Office applications, in particular, Microsoft Word, Excel, and e-mail
• Maintain a good driving record and must be willing to drive/operate large vehicles (including bucket trucks and small crane trucks)
• Ambitious and hard-working with a valid driver’s license
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or fingers to handle or feel objects, tools, or controls and keyboarding; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.

Vision must be correctable so that employees may visually detect scratches and digs.

The employee must occasionally lift and/or move up to 50 pounds.

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