Job Description

Epic Consultant – Referrals Specialist

Location: Remote

Duration: 6 Months

About BigRio:

BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions.

Job Summary:

The Epic Consultant will be responsible for the successful configuration, implementation, and optimization of Epic modules—focusing on referrals—within a large hospital system. This role requires a deep understanding of clinical workflows, hospital operations, and integration of Epic systems with other healthcare applications. The ideal candidate will have hands-on experience in guiding complex implementations, training staff, and ensuring that the system meets both regulatory and organizational standards.

Key Responsibilities:

• Epic Implementation & Optimization:
• Lead the design, configuration, testing, and deployment of Epic modules with an emphasis on referrals workflows.
• Collaborate with hospital leadership, clinical teams, and IT departments to gather requirements and translate them into effective system solutions.
• Referrals Management:
• Oversee the integration and optimization of referral processes within the Epic environment.
• Ensure seamless interoperability between the referrals module and other clinical and administrative systems.
• System Integration & Support:
• Facilitate the interfacing of Epic with other hospital systems, ensuring data integrity and workflow efficiency.
• Provide post-implementation support, troubleshooting issues, and managing system upgrades and patches.
• Training & Documentation:
• Develop and deliver training programs for end-users to maximize system utilization.
• Create comprehensive documentation including system processes, user guides, and troubleshooting manuals.
• Stakeholder Engagement & Project Management:
• Serve as the primary point of contact for project-related communication with internal stakeholders.
• Participate in project planning, resource allocation, and scheduling, ensuring milestones are met within budget and time constraints.

Required Qualifications:

• Bachelor’s degree in Healthcare Information Systems, Computer Science, or a related field.
• Minimum of 3–5 years of experience as an Epic Consultant, preferably within a hospital or healthcare system setting.
• Proven expertise in Epic modules, with a strong focus on referrals and hospital workflow integrations.
• Experience in managing complex system integrations and interfacing projects.
• Demonstrated ability to analyze clinical workflows and implement process improvements.
• Excellent problem-solving, communication, and interpersonal skills.

Preferred Skills and Certifications:

• Epic certification(s) relevant to referrals or hospital systems.
• Experience working on large-scale Epic implementations in multi-hospital environments.
• Project management certification (e.g., PMP) or equivalent experience.
• Familiarity with healthcare regulations and compliance standards (e.g., HIPAA).
• Proven track record of driving user adoption through effective training and support initiatives.

Equal Opportunity Statement:

BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristics as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment.

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