Job Description

Join our Team as a E-Commerce Specialist

Location: Carlstadt, NJ

Employment Type: Full Time

Department: HSV E-Commerce

Who We Are

At Grand BK, the procurement powerhouse behind H Mart, we’re not just moving products—we’re building connections through food. As the largest Korean logistics and distribution company on the East Coast, we bring top-quality meat, seafood, grains, and nuts to H Mart across the U.S., helping families and communities feel at home, no matter where they’re from. We believe food is more than just sustenance—it’s culture, comfort, and a way to bring people together.

If you come from an Asian heritage, we ensure you have everything you need to provide for your family and celebrate your traditions with pride. If you’re new to Asian culture, we welcome you with open arms, sharing rich stories, customs, and warmth that enrich every step of your journey, both personally and professionally.

As we continue to expand, we’re looking for passionate individuals to join our team and be part of this journey. If you're ready to grow with us and make an impact, we’d love to hear from you!

The Role

The E-Commerce Specialist will play a crucial role in managing and optimizing e-commerce operations to drive revenue growth and enhance brand visibility. This role involves working within one of the following areas: Sales & Marketing, Sourcing & Purchasing, or Business Success, while collaborating across all aspects of e-commerce functions (Support) . The ideal candidate should possess experience with e-commerce platforms, digital marketing tools, and business analytics.

Key Responsibilities

Sales & Marketing

• Develop and execute promotional campaigns, product launches, and special offers.
• Optimize product listings, ensuring accurate descriptions, images, and pricing.
• Monitor customer behavior and leverage analytics tools to improve engagement and retention.
• Work with the fulfillment and customer service teams to enhance the shopping experience.

Sourcing & Purchasing

• Identify and source new products or suppliers to improve competitiveness.
• Negotiate pricing and contracts with vendors.
• Monitor inventory levels and coordinate with the operations team for replenishment.
• Ensure cost-effectiveness while maintaining product quality and availability.

Business Success

• Analyze workflow and integration between e-commerce systems for process improvements.
• Troubleshoot and resolve technical issues related to platforms such as VTEX, Autostore, and B1.
• Optimize website functionality to improve user experience and conversion rates.
• Use data analytics tools (e.g., Google Analytics) to track performance and identify opportunities.

Support

• Maintain and update product listings with accurate information.
• Assist in order processing, inventory management, and customer support.
• Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
• Support technical troubleshooting and system enhancements.

Qualifications

• Education: Bachelor's degree in Business Administration, Operations Management, Computer Science, or a related field (preferred).
• Experience: 4-5 years of relevant experience, preferably in e-commerce.
• Skills & Knowledge:
• Strong understanding of e-commerce platforms (e.g., VTEX, Shopify).
• Experience with digital marketing tools (Google Ads, Facebook Ads).
• Proficiency in analytics tools (Google Analytics, CRM software).
• Strong communication skills in English and Korean.
• Ability to quickly learn new e-commerce applications.

Preferred Experience

• Familiarity with SEO best practices and content management systems.
• Experience with inventory management and fulfillment operations.
• Knowledge of VTEX, Autostore, and SAP B1 is a plus.

This role offers an exciting opportunity to contribute to a growing e-commerce team while gaining experience in multiple facets of the business. If you are passionate about e-commerce and data-driven decision-making, we encourage you to apply.

Why You’ll Love It Here

At Grand BK, we don’t just work—we thrive. Here’s what makes our team special:

✅ Competitive Pay

✅ Comprehensive Benefits – Medical, Dental, and Vision insurance options

✅ Company-Provided Life Insurance

✅ 401K Retirement Savings Plan

✅ Paid Time Off & Company Holidays

✅ Exclusive Access to Company Resorts

✅ Daily Lunch & Snacks

✅ Exciting Company Events – Ski trips, concerts, BBQ parties, year-end celebrations & more!

Come As You Are

At Grand BK, we believe that diversity makes us stronger. We welcome applicants from all walks of life and are proud to be an Equal Employment Opportunity employer . We consider all qualified candidates, regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

We encourage people from all backgrounds to apply—including those who may not have had traditional access to opportunities in our industry. Everyone deserves a chance to shine!

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