Job Description

We are currently looking for a full-time, Director of Clinical and Quality Assurance, to join our skilled team in King of Prussia, PA!

Position Overview:

The Director of Clinical and Quality Assurance reports to the Chief Executive Officer and have responsibility in the following areas: a) Quality Assurance/Compliance, b) Supporting ABA Clinical Services in the development of Curriculum and Training Development, and c) Supporting efforts for Integrated Care.

The Director of Clinical and Quality Assurance will be responsible for the overall daily management of the QA function ensuring company compliance in concert with payor requirements, federal law, and internal policies. The Director of Clinical and Quality Assurance will conduct routine compliance audits of billing records, clinical files, and ensure compliance with internal policies. Additionally, the Director of Clinical and Quality Assurance will be responsible for management of the Company’s healthcare licensing with state and federal authorities, ensuring the Company is in good standing.

The Director of Clinical and Quality Assurance is responsible for the development of the Company’s curriculum and clinical training for the Company’s ABA Services division, including development of a program to support individuals seeking the level of BCBA.

Additionally, the Director of Clinical and Quality Assurance will work with a collaborative team to support the Company’s Integrated Care Model whereby the Company combines the expertise needed to provide evaluation, diagnosis, and treatment for individuals across the lifespan of treatment neurological, behavioral, developmental, and cognitive concerns. Focus on this area may also include select research initiatives.

The Director of Clinical and Quality Assurance will also represent the Company at Conferences and Industry Events, participating on panels and clinician recruiting efforts.

Essential Job Functions:

• Responsible for providing healthcare industry and specifically, ABA Services expertise by leading a culture of quality and compliance throughout the organization.
• Responsible to support the development and implementation of the Company’s Integrated Care Model.
• Collaborate with ABA Clinical Team and Training and Development to ensure excellence in patient care tough a career pathway and curriculum whereby the Company supports team members seeking to become licensed BCBAs.
• Manage the Company’s healthcare licensing requirements, renewals, and reporting as needed.
• Effectively lead and support a team of QA Coordinator(s), as required.
• Develop, maintain, educate, and enforce Compliance, Quality and HIPAA Privacy Policies & Procedures.
• Oversee, conduct, investigate, report, and remediate all audits (including Quality, Compliance, and HIPAA Privacy related audits) to ensure all Federal, State, and payor requirements are met.
• Collaborate with clinical and billing departments to create and uphold best practices and provide internal validation and measurement of performance improvement to mitigate risks.
• Identify and oversee areas of research relevant to the Company’s unique care model.
• Participate in Industry conferences and events, representing the Company on ABA Services matters.

Required Qualifications, Education, and Experience:

• Master's in Applied Behavioral Analysis or related fields.
• Hold BCBA or BCBA-D in good standing.
• Minimum 5 years' experience in providing supervision to clinicians who render ABA Services, healthcare, or QA or compliance related management role.
• CHCP and CHC Certifications a plus or willingness to acquire certifications.
• Demonstrated strong problem solving, logic, and analytical skills.
• Proficiency in conflict resolution and prioritization in a fast-paced environment.
• Able to efficiently and effectively supervise/oversee multiple QA coordinators.
• Must be familiar and comfortable with working across multiple online platforms and applications (multiple email inboxes, Central Reach, etc.)

Required Knowledge, Skills, and Abilities:

• Demonstrates analytical decision-making and an ability to turn data into action.
• Mission driven and detail-oriented performance.
• Exemplifies the company culture.
• Exhibits an entrepreneurial spirit with a high level of energy, strong work ethic, and an unrelenting hunger to succeed and win.
• Acts with impeccable integrity and character.
• Has excellent interpersonal skills. Interacts in an articulate and charismatic manner with a willingness to collaborate and has the ability to communicate with direction and clarity.
• Thinks creatively; seeks out and explores alternative approaches to problem solving and the identification of potential solutions.
• Inspires confidence from and generates credibility with the NeurAbilities team, Board of Directors, and outside service providers.
• Is an effective leader who works with the team to prevent and resolve conflicts.

About the company:

NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually.

We develop our people by creating paths to internal promotions, but what really distinguishes us is the vibrant culture we nurture. Joy fuels our team! We gamify the workplace through events and friendly competitions while recognizing and celebrating our accomplishments with giveaways and appreciation initiatives. We are motivated by empowering our staff and patients and celebrating success.

Core Values:

• Compassion – Exhibits empathy and active listening skills when working with patients and families; always expresses kindness to patients, families, and team members
• Excellence – Demonstrates a desire to learn, grow, and develop professionally and a commitment to best practices and excellent customer service with a patient-centered mindset.
• Collaboration – Works well as part of a team, sharing knowledge and experience with colleagues for the benefit of patients and other team members.
• Joy – Exudes positivity and an appreciation for victories of all kinds and makes a conscious daily effort to raise morale for others around them.
• Integrity – Invested in our mission and in the virtue of oneself, conducting business respectfully and honestly, and always prioritizing the best interests of patients and colleagues when doing so.

Working Conditions and Physical Demands:

• Estimated 10% travel, dependent on need.

NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law.

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