Job Description

Are you a problem-solver with a passion for helping others? Do you thrive in a fast-paced environment where your customer service skills can shine? If so, we have an exciting opportunity for you!

A global leader in advanced water purification technology is seeking a Customer Support Representative to join their dynamic team. This is a temp-to-hire, on-site position where you'll play a key role in delivering exceptional service to clients across multiple channels.

What You'll Do:

As a Customer Support Representative, you'll be the friendly face and helpful voice of the company. Your responsibilities will include:

• Providing top-tier support to walk-in clients, as well as handling inquiries via phone, email, and online chat
• Maintaining a positive, empathetic, and professional attitude at all times
• Assisting with the coordination and setup of training seminars
• Ensuring customer satisfaction by resolving issues promptly and professionally
• Actively listening to customer concerns and engaging with them in a friendly, solution-oriented manner

What We're Looking For:

• High school diploma or equivalent (preferred)
• 1+ year of data entry experience (preferred)
• Strong communication and interpersonal skills
• Friendly, outgoing personality with a passion for customer service
• Ability to stay organized and work independently or as part of a team
• Basic computer proficiency

Compensation & Schedule:

• Pay: $18.50-$19/hour, depending on experience
• Schedule: Monday-Friday, plus every other Saturday (with a weekday off during those weeks)

You'll thrive in this role if you're detail-oriented, people-focused, and bring a can-do attitude to every interaction.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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