Customer Service Representative Job at Ultimate Staffing, Cheshire, CT

QkhHSFhjekdRVXp3aEpZaVZrMGdiMlI0RUE9PQ==
  • Ultimate Staffing
  • Cheshire, CT

Job Description

Job Summary:

The Customer Service Representative is responsible for contacting customers to collect outstanding payments, handling account discrepancies, and negotiating payment solutions.

  • Onsite full time 40 hours
  • Weekly pay - $23 per hour with room for growth
  • Temp to Hire Opportunity
  • Health Insurance Offered

Key Responsibilities:

  • Initiate contact with customers by phone, email, and letters to discuss overdue payments.
  • Professionally and respectfully engage with customers to understand payment delays and work toward a resolution.
  • Negotiate payment plans or settlements with customers who are experiencing financial difficulties.
  • Offer solutions to help customers bring their accounts up to date, including setting up payment plans when applicable.
  • Review customer accounts regularly to assess payment history and determine the most effective collection strategy.
  • Track and follow up on overdue accounts until resolved or escalated.
  • Address customer inquiries or disputes with a focus on resolving issues promptly and professionally.

Qualifications:

  • 1-2 years of experience in collections, customer service, or a related role preferred.
  • Excellent verbal and written communication skills.
  • Strong negotiation and conflict-resolution abilities.
  • Proficiency with Microsoft Office.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Hourly pay, Weekly pay, Full time, Local area,

Similar Jobs

NoorStaffingNursing

Travel Ultrasound Tech Job at NoorStaffingNursing

 ...HIRING NOW: Travel Ultrasound Tech in Manchester, NH Weekly Gross Pay: $2,568 for 40 hours Taxable: $1,140 weekly ($28.50 x 40) Non-Taxable: $1,428 weekly ($35.70 x 40) Location: Manchester, NH Shift: 3 PM - 11 PM Start: 7/13 Duration: 13 weeks Ideal... 

Raymond James Financial, Inc.

Sr. Advisor, Supervision - Investment Advisory - Discretion Job at Raymond James Financial, Inc.

 ...knowledge and skills obtained through education and experience, to assist in analyzing portfolio analytics, asset allocation and investment holdings with advisor managed portfolios and make appropriate recommendations when warranted. Consult with financial advisors to... 

MarketSphere Unclaimed Property Specialists

Technical Project Manager (Omaha, NE) Job at MarketSphere Unclaimed Property Specialists

 ...in regulated environments (HIPAA, GLBA, PCI, ISO, etc.)~ Experience with automation, data integration, and workflow design (e.g., RPA, ETL platforms)~ Experience with enterprise software platforms (ERP, CRM, BI) is a strong plus ~ Knowledge of state unclaimed property... 

Confidential Careers

Receptionist Administrative Clerk Job at Confidential Careers

 ...The Receptionist Administrative Clerk is primarily responsible for answering and transferring calls, greeting clients, vendors, and visitors...  ...customer service experience including working with the public. Skills and Abilities: Must have knowledge of Microsoft... 

Insight Global

Airtable Consultant Job at Insight Global

 ...One of our prominent clients in Northwest Arkansas is seeking an experienced Airtable Consultant to join their team. This organization specializes in streamlining, upgrading, and managing internal tools for their entire Product division using Airtable. They require an...