Russell Tobin and Associates is seeking experienced Customer Service Representatives for our global insurance and risk management firm.
Candidates MUST reside within a 1-hour commute from the following locations for consideration:
Urbandale, IA
Franklin, MA
Houston, TX
Tampa, FL
Miami, FL
Job Title: Customer Service Representative
Contract Duration: 11-month contract, possible extension
Location: Remote to specific are listed above
Pay Rate: $16.59/hour to $18.50/hour (Based on location)
Hours: Set schedule Monday-Friday between 7:45am CST to 6:00pm CST - 40 hours per week
Responsibilities:
Policy administration : Executing policy changes, issuing certificates of insurance, and managing policy renewals.
Client communication: Answering client inquiries, providing updates on policy status, and addressing concerns.
Claims support: Assisting clients with the claims process, including filing claims and following up on status.
Data management: Maintaining accurate client information within the company system.
Compliance checks: Ensuring that policies adhere to regulatory requirements.
Collaboration with teams: Working closely with account managers, producers, and other internal teams to provide comprehensive client service.
Minimum Qualifications:
2+ years of call center, customer service experience
Strong verbal communication and problem-solving abilities
Quiet, professional work space without distractions
Ability to adhere to set schedules and breaks
High school diploma or GED
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
...accuracy, and increasing efficiency. Implement best practices and automation tools where applicable. Work closely with IT team and HQ FP&A team to enhance and optimize financial systems, ensuring data integrity, integration, and accessibility for FP&A activities....
...Clinical Project Manager Salary: ($130,000-$170,000) San Francisco Bay Area (hybrid) This privately-held medical device company is leading the way in mitral and tricuspid valve repair. They're backed by a larger parent company that has a very impressive leadership...
...technical writing are the desired skill set. This is an outstanding opportunity to join our growing team! Compliance/Deviation Investigator Essential Duties and Responsibilities include, but are not limited to the following: Writing, leading, and managing...
...very well and turn them into something incredible. This role is for people who already consider themselves very well versed in the PPC world. At JobNimbus Marketing, PPC is the initial strategy that drives leads into the door for our contractor clients so having a...
...URGENT HIRING HR/Office Assistant Location: West Windsor, NJ - Onsite Looking for an HR/Office assistant. 2/3 years experience managing or assisting with HR and Admin work (responsibilities include but are not limited to Filing, Printing, Immigration...