is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...company (with awesome benefits) and we're looking for an amazing, SEO Writer to join our high-performance Content Marketing Team.... ...editing, and SEO experience.~3+ years of sales-focused, web copywriting and/or direct response copywriting preferred. ~ A portfolio of...
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of... ...unarmed roles; 21+ years of age for armed roles+ Possess a high school diploma or equivalent, or 5 years of verifiable experience+ As...
...contracts, and rate negotiations Track and report key metrics such as cost per carton, delivery timeliness, inventory accuracy, and freight performance Supervise invoice management in collaboration with third-party payment systems Team Leadership Manage teams...
...technologies, and ensuring scalable, efficient, and secure data engineering practices. A strong emphasis will be placed on expertise in GCP, Vertex AI, and advanced feature engineering techniques. Key Responsibilities Provide Technical Leadership: Offer technical...
Summary: A leading non-profit organization in the Grand Haven Area is looking for an experienced Executive Assistant to join the team. This position provides high-level administrative support to the Leadership Team and Board of Trustees, including affiliated organizations...