CSR II/Cashier Job at Iowa Bankers, Johnston, IA

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  • Iowa Bankers
  • Johnston, IA

Job Description


Description:

Role Definition: Responds to customer inquiries and assists in the servicing department by performing the following duties.

Essential Duties and Responsibilities

  • Responsible for the processing of all mortgage payments and payoffs, meeting daily deadlines.
  • Processes requests for payoff figures.
  • Performs a variety of clerical duties including filing or imaging of documents.
  • Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors (including responding to inquiries to the payments inbox).
  • Assists in the Set-up of IBMC customers on auto pay programs.

Requirements:

Required Education:

High school diploma or general education degree (GED)

Required Work Experience:

Minimum of 2 years cashier experience

Technology Skills:

Proficient in basic computer skills and all Microsoft Office applications. Position will be using computer applications to process payments.

Required Skills or traits for the position:

Accurately and efficiently process transactions. Follow established policies, procedures & guidelines. Demonstrate analytical decision making, attention to detail and problem solving.

PI0aac521a5264-30492-37348203

Job Tags

Work experience placement,

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