Client Service Representative - Entry Level Job at Remarkable Talent, Inc, Arlington, VA

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  • Remarkable Talent, Inc
  • Arlington, VA

Job Description

We are a rapidly growing organization dedicated to meaningful community engagement and exceptional donor relations. As we expand, we’re looking for a Client Service Representative to join our mission-driven team and help strengthen long-term relationships with our donors and supporters.

This is a great opportunity for someone who is detail-oriented, passionate about community outreach , and eager to grow within a purpose-driven organization .

As a Client Service Representative , you’ll be the first point of contact for our supporter community, ensuring every interaction reflects our values of empathy, service, and excellence . You'll work closely with the Marketing & Communications team and other departments to enhance engagement and provide a seamless donor experience.

Key Responsibilities:

  • Serve as the primary contact for donor and supporter inquiries

  • Provide timely, courteous, and personalized support via phone, email, and digital platforms

  • Draft and distribute supporter communications, updates, thank-you notes, and acknowledgments

  • Assist in planning and coordinating community events, fundraising campaigns, and outreach initiatives

  • Maintain accurate and confidential supporter records in CRM systems

  • Monitor communication efforts and assist with engagement reporting

  • Stay informed on best practices in donor services and community engagement

  • Contribute ideas to improve outreach strategies and donor experiences

Qualifications:

  • Strong interest in nonprofit work, donor relations , or community engagement

  • Excellent attention to detail, time management, and organizational skills

  • Friendly and professional communication style with a customer-first mindset

  • Ability to manage multiple tasks and deadlines in a fast-paced setting

  • Team-oriented, solution-focused, and proactive

  • Strong verbal and written communication skills

What We Offer:

  • A meaningful role that contributes to community impact and social good

  • Hands-on experience in supporter relations, nonprofit communications, and outreach

  • Supportive, mission-driven team culture with a focus on collaboration

  • Opportunities for career development and advancement

  • Exposure to large-scale community initiatives and public engagement campaigns

Job Tags

Full time,

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