Client Relationship Associate International Job at Valley Bank, Miami, FL

QjN5SFdNUEZRRXZ5Z0o4a1hVd2lhR04rRlE9PQ==
  • Valley Bank
  • Miami, FL

Job Description

The Client Relationship Associate - International is responsible for providing personalized guidance and support to high net worth cliental by Managing their everyday banking needs and recommending solutions to help manage their finances.

Job Description

Responsibilities include but not limited to:

  • Develop and maintain strong relationships with clients in order to maximize their banking experience.
  • Act as a liaison between client and all back-office departments to ensure prompt and accurate service.
  • Sell financial products and services.
  • Proactively contact clients with recommendations.
  • Utilize resources to conduct effective consultative client conversations.
  • Examine a client's assets at the Bank.
  • Perform analysis to suggest additional banking services and offer solutions when consulted about financial needs.
  • Field all banking inquiries made by the client.
  • Resolve difficult situations quickly and efficiently while ensuring customer satisfaction.
  • Contribute to meeting or exceeding customer service standards as well as individual and branch sales goals by offering and selling products and services and developing, expanding, and retaining relationships.
  • Exercise knowledge of risk management, loss prevention and follow all policies and procedures.
  • Process account opening forms internally with the respective internal departments including Bank Secrecy Act/Anti Money Laundering. Perform and process all account maintenance utilizing all resources available.
  • Provide effective support of sales and operational duties within the International Private Banking Division.
  • Prepare Inactive/Dormant letters and W8Ben'; send to customers, follow-up on receipt and process with back office.
  • Serve as backup for International Private Banker.

Requirements

Required Skills:

  • Ability to prioritize, organize and follow up on assignments.
  • Ability to project a professional image within the community and branch.
  • Must have good verbal, written and interpersonal communication skills.
  • Must be fluent in Spanish or Portuguese.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Basic PC skills including Microsoft Word, Excel, and Outlook. Fully knowledgeable and skilled on all platform functions.

Required Experience:

  • High School diploma or GED.
  • Minimum of 2 years branch banking experience and/or Valley National Bank training may be substituted.
  • Must be able to read, write, and speak Spanish and/or Portuguese.

Job Tags

Similar Jobs

Augusta Pain Consultants PC

Physician's Assistant Job at Augusta Pain Consultants PC

 ...Job description Physician assistant / Nurse practitioner position available at a specialized multidisciplinary interventional pain management clinic in Augusta GA. Responsibilities include seeing new and established patients, developing care plans, educating patients... 

Insight Global

3D Generalist Job at Insight Global

Job DescriptionWe're looking for a versatile and self-driven 3D Generalist to join our GenAl workstream. This role is ideal for an...  ...them up to production quality- Support real-time and offline rendering pipelines with lighting and lookdev work- Provide feedback on... 

PTR Global

Technical Product Manager III Job at PTR Global

 ...Job Description: ~ HRIS Program Manager Key Responsibilities: As a Workday Uplift Program Manager, you will be responsible...  ...system modernization project. Lead the PMO team alongside the Product Manager and Project Managers from multiple consulting vendors engaged... 

Black Fox

Curator Job at Black Fox

 ...Position Title: Curator Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across globe. Black Fox has exemplified... 

Steven Lacey Concept Solutions

REMOTE DATA ENTRY CLERK - START TODAY Job at Steven Lacey Concept Solutions

 ...motivated individuals to join our remote data entry team with immediate start...  ...flexible position offers the convenience of working from home with competitive pay and flexible scheduling...  ...or equivalent Proven data entry experience preferred but not required Typing speed...