Job Description
The Business Development Representative will support sales and marketing efforts, providing product knowledge, pricing assistance, and promoting new products to new and existing customers. This role involves outbound and inbound sales activities, product research, and technical support. The ideal candidate will have experience in the HVAC industry or similar technical fields, with the ability to travel as needed.
Responsibilities:
- Assist with sales and marketing efforts for Filtration customers by providing product knowledge, pricing assistance, and promoting new product introductions.
- Make outbound calls to potential and existing customers to qualify leads and sell products and services.
- Handle inbound sales lead calls to convert inquiries into sales opportunities.
- Provide product demos to qualified customers upon request.
- Assist with quoting prices, credit terms, and prepare sales orders.
- Estimate delivery dates based on production schedules and communicate with customers.
- Build and maintain strong relationships with customers.
- Prepare reports on business transactions and customer interactions.
- Investigate and help resolve customer delivery issues.
- Occasionally travel to customer sites, strategic partners, and trade shows to promote Trion solutions.
- Provide technical support to sales teams regarding product selection and application.
- Overcome technical and business objections from prospective customers.
- Conduct product research for new product development, including competitive price analysis, performance comparisons, and identifying feature gaps.
- Assist with annual customer blanket quotes.
- Review blueprints, plans, and customer documents to help prepare cost estimates.
- Identify and research new products for private label and organic product development.
- Assist with identifying new distribution opportunities and help with customer setup and training.
- Fulfill sales department responsibilities such as customer purchase order execution, internal pricing clarification, order write-ups, and resolving customer disputes.
- Help develop sales literature including catalogs, brochures, price sheets, installation manuals, and case studies.
- Assist with coordinating special design requests and pricing with internal resources.
- Provide solutions to field application problems using internal and external resources.
- Support the development and delivery of sales and product training seminars.
- Create presentations to support sales efforts.
- Maintain knowledge of competitors' products and apply this knowledge to Trion’s advantage.
- Participate in plant visits, training seminars, and other professional development opportunities.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree from a four-year college or university; or two to four years of relevant experience, preferably in the HVAC industry, or equivalent education and experience.
- Ability to read, analyze, and interpret business publications, technical procedures, and government regulations.
- Strong communication skills for writing reports, business correspondence, and presentations.
- Ability to present information clearly to management, clients, and customers.
- Proficiency in calculating figures such as discounts, interest, commissions, proportions, and volumes. Familiarity with algebra and geometry is a plus.
- Problem-solving skills to handle complex issues where limited standardization exists.
- Proficient in MS Word and Excel (MS Windows platform); PowerPoint and AS400 experience is a plus.
- Ability to travel 20% to 30% of the time.
What We Offer :
- Competitive salary and benefits package.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Opportunities for career advancement and professional development.
- A supportive, team-oriented work environment.
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